We are happy to announce new version of mysurveylab online surveys tool. This time changes mostly concern integration and survey reports improvements.

• survey results export to excel (.xls)
• time filters
• updated NPS question
• enhanced "response ID" functionality
• display your company logo on the survey reports page and "survey closed" page
• any code page support

survey results export to excel (.xls)

We added native MS Excel (.xls) format support. Thanks to this functionality you will be able to export survey data directly to .xls file.

time filters

Ability to filter survey reports for specific time period. You can set filter to show data for specific dates (from - to), show last day, last week or turn time filter off. This feature will also allow you to export survey data only for selected time period.

updated NPS questions

We added possibility to turn off % sign in the NPS indicator.

enhanced "response ID" functionality

Better and more flexible integration using "response ID" control mechanism. Prepared solution allows external application (like CRM or mailing system) to control the way single response ID is created and managed.

More information is available on our Help - response ID.

display your company logo on the survey reports page and "survey closed" page

Now when you add your company logo to your survey it will be also visible on your reports page and "survey closed" page.

any code page support

We have improved multi-language survey results export support. Now you can export data using any code page. This is especially helpful when your analytical software can't read correctly national characters coded in UTF-8 (Unicode) and need special code page.

This time we focused on system simplification and better user experience. We have also introduced few cool new features; we hope you will like it.

• new attractive subscription plans
• simplified collector configuration form
• new response notifications
• survey invitation personalization
• ability to send mailing from any email account
• improved help & support system

New attractive subscription plans

We rejuvenated our subscription plans and added new Standard Plus plan. Now you can select from 5 subscription plans : Basic, Standard, Standard Plus, Professional and Enterprise.

Check available subscription plans on Pricing page.

Simplified collector configuration form

We have redesigned collector configuration form. New form is more functional and user friendly.

New response notifications

Thanks to automatic email notifications we will let you know about new responses for your surveys and tests as soon as they will appear in the system. This way you will always have up to date status of your research. You will be able to set notifications frequency, you can chose from 5 options : hourly, daily, weekly, monthly or no notification.

Read more about this feature in our Help system : Notifications.

Survey invitation personalization

Now you can personalize survey / test email invitations. You can change font size and color. Bold or center selected text to pick respondent attention.

Ability to send mailing from any email account

Define email account that will be used to send survey and test invitations. Now survey invitations can be send from any email account. It will allow you to keep all functionalities of our mailing system (ability to track responses) while sending email invitations from your private or corporate email account.

Read more about this feature in our Help system : Mailing account

Improved help & support system

We updated our online help and support files. You will also find new help widget that simplifies usage of our Help system. Changes include new support files organization and updated FAQ section.

We are working to make mysurveylab better and more user friendly tool. New changes will be released soon. 

Hi, Hello, Hej, Ciao, Hola, Salut, Hei ... do you need to create multiple language versions of the same survey? Thanks to the new multi-language mySurveyLab surveys this task will be easy.

We just have finished work on the new version of our on-line survey system. This time among novelties you will find new enhanced survey skip logic (survey branching) and possibility to create multi-language on-line surveys.

Read what you will gain thanks to the new functionalities:

• multi-language surveys - one survey, one link (url), multiple languages.
  Multi-language surveys will allow you to create many language versions of the same survey. Respondent will be able to select survey language and responses will be saved into the same report.
• new survey skip logic - brand new multiple choice question logic, enhanced single choice question logic and survey page logic.
  Thanks to the new question skip logic (survey branching) you will be able to show to respondent multiple pages if he/she selects more than one answer choice.

New functionalities are available in Standard, Professional i Enterprise plans.