Online survey blog

report

15 APR 2015

CSI metrics (Customer Satisfaction Index)

musyrveylab.com 8.13 is now available along with the first set of updates this year. New features include CSI metrics and a bunch of useful changes that make it even easier to use our platform. Read more ...

satisfaction survey

01 APR 2015

Satisfaction or loyalty – what to survey?

Do you know that customers satisfied with your service won’t necessarily return to you? The correlation between customer satisfaction and loyalty is not as straightforward as it may seem. Read more ...

Common mistakes

25 MAR 2015

Drafting a survey? Beware of these common mistakes

In the case of survey based research it’s not just about WHAT you want to ask. It’s also as much about HOW you formulate your questions. Otherwise you might end up with data that is false or of poor quality. Good questions are clear and they don’t raise any doubts at the time of completing the questionnaire. Bad questions may include answer suggestions or they can even make it impossible to give a truthful answer and as a result they are discouraging. What kinds of questions should you avoid? Read more ...

Diistrict of Lezajsk

17 MAR 2015

Online surveys used in EU funding project

Thanks to online surveys it was possible for us to reach the intended indicators and aquire EU funding. Read more ...

teachers and students

10 MAR 2015

mysurveylab.com promo for academic teachers and students

We welcome all academic teachers and students interested in our services with a dedicated offer! Now you can check out our Standard Plus subscription, which lets you conduct advanced survey-based research projects for the needs of your studies or academic projects, completely free of charge for six months. Read more ...

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