Online survey blog

semantic scale

05 APR 2014, autor: Jakub Wierusz

Semantic scale and new branding options

New version (8.10) of mysurveylab.com online questionnaire tool is ready. This time we added new branding options and created new type of question. Among new features you will find : Read more ...

smart mobile surveys

25 FEB 2014, autor: Jakub Wierusz

Smart mobile surveys

We have just released a new system version (8.9). This time new functionalities will allow you to create different versions of the same survey depending on the device type respondent is using (pc/laptop, tablet, smartphone) and this way adjust survey content to different media consumption habits. Read more ...

2013

27 DEC 2013, autor: Jakub Wierusz

Thanks for great 2013!

2013 was very busy for us, at the same time it brought us a lot of changes and cool new features, including mobile surveys, online survey panel and professional features like SPSS / PSPP data export. Read more ...

ZIP

18 DEC 2013, autor: Jakub Wierusz

Access to partially completed surveys

New pack of changes (with number 8.8) is waiting for you at mysurveylab.com. This time we focused on survey reports improvements and making contacts module more robust. Read more ...

CSAT NPS CES

21 OCT 2013, autor: Jakub Wierusz

CSAT, NPS or CES

It is said, that you can't manage if you can't measure effects of your actions. Organizations all over the world are looking for the ideal question / measure, that will allow to gauge and predict customer loyalty. The result is a specific "arms race" that leads to a new question. Which metric and question is the best one? To find an answer we compared three different frameworks - CSAT, NPS, CES. Read more ...

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