Online survey blog

NPS

28 MAR 2011

Measure your customer loyalty with NPS (Net Promoter Survey)

NPS (Net Promoter Score) is gaining more and more attention. Organizations more often start to measure customer loyalty with NPS instead of satisfaction. Read more ...

http referrer

20 MAR 2011

Introducing referrer data

We have created simple mechanism called referrer which enables you to integrate your survey better with any website. Referrer enables you to acquire information about source from where your respondents come. It is working by default for your surveys and tests, you don't have to set any options for it to work. Read more ...

Keep calm and continue testing

13 MAR 2011

Online survey testing

Questionnaire testing is important element of survey design and work on a survey research. Why is so important? During the test you will able to evaluate real time needed to complete survey and quality of survey questions. Read more ...

resend mails

21 FEB 2011

How to resend survey?

Resending surveys is a proven method to improve response rate - get more answers in a survey research from the same sample. Read more ...

graph

15 FEB 2011

How to improve survey response rate ?

What is response rate, why it is important and how it works? Response rate (also known as completion rate, return rate or RR) tells us how many people have completed surveys comparing to total number of people in the sample. The bigger response rate is the better. Read more ...

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