Online survey blog

zendesk

05 OCT 2016

Zendesk, automatic ticket creation

New mysurveylab.com (12.3.1) version is ready and brand new set of features. This time we have improved Zendesk integration and we have introduced automatic ticket creation in Zendesk based on collected survey responses. Among changes you will also find automatic email notifications and improved security. Read more ...

hot-spot question

20 SEP 2016

Hot spot question and blocks of pages

We are happy to announce new mysurveylab.com (12.1.1) online survey software version. Among many changes you will find new hot spot question type, blocks of pages support, new reports filtering options (especially useful for project conducted on research panels) and improved multi-language support. Read more ...

Peple from the crowd

26 JUL 2016

How to recruit respondents?

One of the most common questions, especially among those making their first steps in research projects, concerns survey distribution and ways to reach survey respondents. How to make clients aware of the possibility to express their opinion and reach the desired sample keeping your response rate high? Read more ...

heat-map

20 JUL 2016

Heat maps, surveys in email & other changes

We are introducing new set of changes and system improvements for mysurveylab.com online surveys (11.1). This time we have improved features that have been developed in last weeks. Among changes you will find improved heat map question, change font size option, draft version of survey translations, multi-page email embedded surveys and other smaller changes. Read more ...

pricing

19 JUL 2016

New payment process

We are happy to introduce you to new payment process for mysurveylab.com online surveys. It was designed from the scratch to make your experience with mysurveylab.com better. Read more ...

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