Online survey blog

popup surveys

04 AUG 2015

Annoying pop-up surveys. How to make them user friendly?

You want to implement intercept surveys and get feedback from people visiting your website, but feel concerned about their reaction to pop-up survey invites? How to prevent them from treating your invites like unwanted adds and closing the window without even reading? Read this article to learn how to design effective intercept surveys that don’t annoy your users. Read more ...

website intercept

24 JUL 2015

How website intercept surveys help optimize customer research

Website intercept surveys in form of widgets, pop-up windows and questionnaires for website visitors come back! They’re one of the best ways to get insight from your website viewers and collect Voice of the Customer. You may find it hard to believe, if you still remember the old and ugly, intrusive pop-ups that made it impossible to navigate through a website. However, the range of possibilities available now for gathering data from your website viewers is far more diverse and user-friendly and their benefits are numerous. Find out why they’re a great idea!  Read more ...

NPS

01 JUL 2015

Why NPS fails… but is still worth it?

Net Promoter Score (NPS) is one of the most popular methods of testing customer satisfaction, however, it’s still far from perfect. Before you start with your NPS, find out all about its limitations. Read more ...

Apator

17 JUN 2015

Multilingual cutomer satisfaction surveys

This is the most convenient way to run satisfaction surveys, which additionally gives us real-time feedback and reports ... It's a state of the art tool suitable for the requirements of the 21st century! Read more ...

teamwork

05 JUN 2015

Effective team work

We work every day to make mysurveylab.com better tool for you and your organization. We want our online survey software better support your work and your research projects. We have just made next step on our way for perfect surveys software. We are happy to give you new system version, this time labelled with number 9.1. Among many changes you will find new user management module and better team work features. Read more ...

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