Online survey blog

17 APR 2019, autor: Jakub Wierusz

25 most popular customer experience questions

Your customers expect perfect experience with your brand or company. This means that the customer experience at every touch point with your organization (offer, sale, delivery, service) must be at the highest level. Read more ...

Heartbeat

28 MAR 2019, autor: Jakub Wierusz

Employee Pulse Survey. Measure pulse of your organization.

Research conducted by the Gallup Institute shows that 87% of employees do not engage at work. Many companies are not aware of the problem and its scale. At the same time, companies that manage to build a committed team significantly outperform their peers, achieving even a 147% higher earnings per share. Read more ...

360 degree feedback

11 JUL 2018, autor: Jakub Wierusz

360 feedback. Build strong and good team.

One of the most fundamental factor while creating every healthy relationship between people is the ability to communicate. Seemingly, something very obvious, but to this day many companies are struggling with this issue. Speaking about business, in order to develop such a properly functioning company-employee relationship, one should consider, first of all, an appropriate tool and communication channel. Read more ...

Surveys history graph

07 FEB 2018, autor: Jakub Wierusz

Online surveys - short history

The first survey conducted with the use of computer-aided statistical tools was the census made in 1890 in the USA. It was the 11th US census. The first one took place in 1970. The methods used were prepared by Herman Hollerith. The data was entered using punched cards and counted by the machine. Read more ...

customer experience

05 DEC 2017, autor: Jakub Wierusz

Customer Experience – back to basics

Have you ever wondered what makes every relationship work? Among numerous contributing factors, the one that should be emphasized is good communication skills. There is a reason why it is one of the most required elements during a job interview. Not only what you say, but also the way how you do it play here a pivotal role. Read more ...

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