Online survey blog

shopping abandonment

17 MAR 2012

Online shopping abandonment analysis

Internet shops are spending big amounts of money to attract new clients into their websites. While the marketing budgets grow researches and experts show that 90 - 99% of eshop clients abandon purchasing process before completion. Read more ...

CSAT

29 FEB 2012

Satisfaction surveys

The importance of satisfaction is often underestimated, but satisfied customers and employees often determine market success of the company. Satisfied customers are often less price sensitive, more willing to buy and recommend your products or services to the other customers. Read more ...

best survey software

08 AUG 2011

How to choose the best online survey software

For all people that are facing a task of selecting the best survey software we created a little help. In this article you will read how to organize simple 5 step selection process to make best survey software choice. Read more ...

survey testing

13 MAR 2011

Online survey testing

Questionnaire testing is important element of survey design and work on a survey research. Why is so important? During the test you will able to evaluate real time needed to complete survey and quality of survey questions. Read more ...

response rate

15 FEB 2011

How to improve survey response rate ?

What is response rate, why it is important and how it works? Response rate (also known as completion rate, return rate or RR) tells us how many people have completed surveys comparing to total number of people in the sample. The bigger response rate is the better. Read more ...

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