Help sections
- How can I create an account?
- How can I activate my account?
- How to create online test?
- How to conduct 360 feedback surveys?
- Can I create my survey in any language?
- Surveys in Hebrew and Arabic
- Available question types
- What web browsers are supported by mysurveylab?
- What features survey reports have?
- What branding options do I have?
- How much does mysurveylab cost?
- What is collector?
- What are the responses?
- What are partial survey responses?
- What is the number of impressions?
- What are the report clones?
- What is a referrer?
- What is a code page?
- Can I share the survey responses with other people?
- How can I set a question as required?
- Can I hide selected question in a survey?
- Collect responses with a web widget
- How to configure an online survey widget
- Email messages commands
- Does mysurveylab provide a scoring mechanism?
- Can mysurveylab set a quota for screening parameters?
- What subscription plan am I using?
- I can't sign into the system
- I can't upload contacts into mysurveylab
- System says collection is not active. What does it mean?
- Is it possible to delete all contacts?
- The link says "the survey has finished"
- Where can I find information about average survey time?
- How can I change my email address?
- How can I retrieve a forgotten password?
- How can I change my password?
- How to change survey name?
- How to change survey invitation
- How to change survey question font size and color?
- How can I purchase a subscription?
- How can you manage cookies?
- Do you offer discounts for non-profit organizations?
- How to use the discount code?
- Available subscription plans
- What functionalities does Starter account have?
- What functionalities have Standard account?
- What functionalities have Professional account?
- What functionalities have Enterprise account?
- How number of responses is counted?
- MS Excel data import
- Survey data import into SPSS
- Can I export data to MS Excel?
- Export file structure
- What is enhanced security (SSL support)?
- How to place a survey on a web page using an IFRAME?
- How to conduct online survey using CINT panel
- API token for Zendesk
- Automatic Zendesk ticket creation
- Integration with zendesk.com
- Integration with Salesmanago.com
- Integration with Prestashop.com
- Integration with Salesforce
- Integration with Freshmail
- Integration with Mailchimp
- Integration with Livechat
- Sona Systems integration
- Automatic Slack ticket creation
- ISO language codes
- Types of cookie files used by mysurveylab.com
- How can I add a file to a question?
- How can I create a "thank you" page?
- HIPAA Compliance
Billing history
Here you can check history of your payments, download and print your invoices.
To print invoice :
1. Press Account button
2. Go to Billing History
(1).png)
3. Select invoice and press PDF button to download and print it
NOTE. To print invoice you need to install Acrobat Reader. To get Acrobat Reader visit http://get.adobe.com/reader/
Related pages
Solutions
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