This functionality will allow you to view and read survey reports using FTP / FTPS (FTP over SSL) protocol. You won't be able to modify or delete your reports. In order to modify or delete your surveys please sign into your account with administrator role.
NOTE. Access to FTP is protected with a firewall. Access requires registration of IP address of the computer that will be used to connect with the service on the mysurveylab server.
NOTE. Access to FTP is restricted only to the users that have Administrator role in the system.
To connect with FTP service you will need FTP clients. Web browsers like Firefox, IE or Chrome can support FTP protocol.
FTP connection configuration :
FTPS connection configuration :
Catalogs reflect the structure of surveys in the application. System automatically refreshes reports available on FTP and overwrites old files with new one. Files always contain a full set of responses collected for a given survey.
NOTE. FTP server contains only reports for surveys that have collected responses. If the survey has been created but has no responses it won't be visible on the FTP server.
NOTE. FTP (File Transfer Protocol) - is a standard network protocol used to transfer files from one host to another host over a TCP-based network, such as the Internet.
Option available in Enterprise plan.