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Import contacts

This feature will allow you to import contacts from a text file. Import contacts option is available on the left side menu. You have two options while importing contacts.

OPTION 1. Import Contacts (From a File)

To import contacts :

  1. select Import contacts
  2. select character separator. We preselected semicolon (;) as a separator, but you can change it for any separator you want.
  3. select code page. We recommend usage of UTF-8 for English surveys.
    Other available code pages are ISO-8859-1 (Latin-1), ISO-8859-2 (Latin-2), ISO-8859-5 (Latin/Cyrillic), CP1250, CP1251, CP1252.
  4. select file to be imported. If a file contains header check 'file contains header' check-box.
  5. select groups to which you would like to add imported contacts.
  6. map fields in your file with fields in Contacts and press PREVIEW and then IMPORT button.

OPTION 2. Import Contacts (Text Area)

This feature allows you to copy - paste list of addresses directly into the system.

To import contacts :

  1. select  Import contacts
  2. select character separator. We preselected semicolon (;) as a separator, but you can change it for any separator you want.
  3. you can also add imported contacts to selected groups.
  4. use text area to paste contacts. You can do copy - paste from a text file.
  5. map fields in your text area with fields in Contacts and press PREVIEW and then IMPORT button.

NOTE. For easier contacts list import we recommend to prepare a file with the following structure:
email; first name; last name; phone; c1; c2; c3; c4

Example

john.smith@companyname.com; John; Smith; (800) 100-232-453; New York; IT Specialist

List of import file elements
 
Field name Description
email Email
firstName First name
secondName Second name
phone Telephone
custom1 ... 8 Custom fields 1 ... 8
languageSymbol Language
relationKey 360 | Relation key
me 360 | Self-assessment
account_executive 360 |
associate 360 | Peer
boss 360 | Supervisor
client 360 | Customer
subordinate 360 | Direct report

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