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FAQ

Send survey

Depending on a selected survey distribution method, survey activation requires a different set of actions.

In order to send survey invitations :

URL Link, Web widget method

  1. create collector, set URL Link, Web widget as a distribution method
  2. press Enable, to activate collector
  3. press Share, to copy survey link and distribute it with an external application

Email / SMS invitations method

  1. create collector, set Email / SMS invitations as a distribution method
  2. press Share, to create survey invitation message and add email addresses of your respondents
  3. in message set channel (email or SMS) and type (link or embedded email)
  4. press Enable, to activate collector and start response collection

NOTE. The collector must be Enabled, in order to collect survey responses.

 

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