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FAQ

Send survey

Depending on a selected survey distribution method, survey activation requires a different set of actions.

In order to send survey invitations :

URL Link, Web widget method

  1. Create collector, set URL Link, Web widget as a distribution method
  2. Press Enable, to activate collector
  3. Press Save button
  4. Press Copy button to copy the survey link and distribute it with an external application
sharing a survey link

Email / SMS invitations method

  1. Create a collector, set Email / SMS invitations as a distribution method and press SAVE button
  2. At the page Messages choose the sending method and press CUSTOMIZE button
  3. Change your invitation. You can also use tags to customize it. Go to the Contacts page
  4. Add contacts, who will receive your invitation and press Start collecting responses button
email embedded survey

NOTE. The collector must be Enabled, in order to collect survey responses.