MySurveyLab provides integration via webhooks. Thanks to this functionality you can trigger a survey with any event (e.g. conversation finished on a chat) in the other system.
Integration with LiveChat using webhooks.
|addContactToCollector||Add contact to the collector|
|turnOnCollector||Turn on collector|
|turnOffCollector||Turn off collector|
NOTE. Webhook is an instant notification about certain event e.g. chat closed or ticket closed. This kind of notification can be transferred with HTTP / HTTPS protocol.
Functionality is available for Professional and Enterprise plans.