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Mobile App allows for offline data collection with a mobile app available for devices with Android and iOS.

Advantages :

  • Offline data collection
  • Android and iOS support
  • Kiosk mode support

To use the mobile app : 

  1. Download app on your mobile phone or tablet
    Google Play app store
  2. Log into the app using your MySurveyLab login / email and password

NOTE. In order to connect to the mobile app you need to be online, so the app can authenticate you and download surveys from your account. Then you can disconnect and use the app offline.

To add mobile collector :

  1. Create a new collector
    add collector
  2. In the collector settings select Mobile app as a distribution method
    distribution method

NOTE. For one survey you can add one mobile collector.

Mobile app supports the following question types :

  • Single / multiple choice
  • Open-ended
  • NPS
  • Add photo

Please remember that other question types (eg. matrix question, heat map, drag & drop) will not be displayed in the mobile app.

The application works on Android (4.1) and iOS (9.0) operating systems, or higher.

* Option is available in Professional and Enterprise plan.