(Survey Example) IT Help Desk satisfaction survey

 
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1

What is your level of overall satisfaction from IT services?

1 – Very satisfied, 2 – Satisfied, 3 – Neutral, 4 – Dissatisfied, 5 – Very dissatisfied

2

What is your level of satisfaction from time needed to solve the problem?

1 – Very satisfied, 2 – Satisfied, 3 – Neutral, 4 – Dissatisfied, 5 – Very dissatisfied

3

What is your level of satisfaction from the delivered solution?

1 – Very satisfied, 2 – Satisfied, 3 – Neutral, 4 – Dissatisfied, 5 – Very dissatisfied

4

Please let us know how can we improve quality of our services?